Shipping Policy

1. Minimum Order

The minimum order value is $500 AUD.

2. Free Shipping

We offer free shipping to all location within Australia.

We use secure delivery services and discreet packaging.

3. Delivery Time

We deliver Australia-wide.

Delivery normally takes a maximum of 3 business days, and may be faster depending on the customer's location and the delivery service available in that area.

4. Discreet Shipping

All orders are shipped in discreet packaging.

The outside of the package does not unnecessarily identify the products inside.

5. Secure Delivery

We use secure delivery services for orders.

Where applicable, delivery may require age verification.

All taxes, duties and authorised delivery charges are handled by us.

6. Pickup

Pickup is available by arrangement.

Pickup is not available directly from our storefront or business premises.

If you require pickup, contact us and we will arrange the pickup and provide the designated pickup location.

7. No Unauthorised Visits

Customers must not visit our premises for pickup or collection unless they have received prior authorisation or an invitation from us.

8. Age Requirement

Customers must be 21 years or older to place an order with us.

We may request identification or age verification where required.

9. Delivery Information

Customers are responsible for providing a correct delivery address and contact information.

Please check your details carefully before completing your order.

10. Delivery Delays

Delivery times are estimates. Delays may occasionally occur due to postal services, public holidays, weather, incorrect address information or circumstances outside our control.

11. Questions and Support

For any shipping, delivery or pickup enquiries, please contact us through our Live Chat.

Our team can assist with delivery options, pickup arrangements and order-related questions.